Terms & Conditions:EROL

Terms & Conditions~About Us

Norman Fay Cycles is completely dedicated to your total satisfaction, if you have any suggestions or comments please e-mail us. If you have reason to contact us about our service, then please email us at sales@normanfaycycles.co.uk or contact us at the address shown below.

Delivery

Depending on the weight and size of products we use different delivery methods.

For light items we use Royal Mail postal services.

For larger bulkier and heavy items such a folding cycles we use a courier service.

You are welcome to collect any products from our shop here in s South Shields in person, in fact we prefer this when you purchase a cycle as we like to ensure that your are fully aware of all the details about your new cycle.

Prices for delivery are shown in the shopping cart and are added to the total to be paid.

We only delivery to the United Kingdom, for deliveries to Europe and worldwide, please email us at sales@normanfaycycles.co.uk for more information.

Delivery Times

Stock items will be shipped the next working day following notification of the satisfactory clearing of your credit/debit card funds. If items are out of stock we will notify you by email as soon as we receive your order.

Out of stock items are shipped as soon as we have them in stock. Our aim is to ship out of stock goods within 7 working days of order. We will notify you by e-mail when out of stock goods are being shipped.

Tax Charges

For orders made from the UK or the European Union, 17.5% VAT has been added, this is shown on the price you see on the screen and details included on your invoice.

All other orders are VAT free, if your order is being despatched to a destination outside the European community (EC) then your sales tax will be Zero.

Any customs or import duties levied once the packages reach your country will be your sole responsibility, as we have no control over these charges and cannot predict them.

Privacy Policy

Any information you provide us with is treated as confidential. Please take a moment to read our full privacy policy.

Returns Policy

All our Goods are checked before despatch, and we hope you will find no cause for complaint. Please take a moment to read our full returns policy.

Definition

'The company' means Norman Fay Cycles or subsidiaries thereof.' the goods' means those goods specified, 'the purchaser' means the person who buys or has agreed to buy the goods, 'the price' means the price of the goods and any other charges specified, 'the contract means the contract between the Company and the Purchaser for the sale and purchase of the goods

This is the entire contract between the parties relating to the subject matter hereof and supersedes all prior agreements and understanding between the parties and may not be changed or terminated except in writing in accordance with the provisions of this contract.

General Information

These Terms & Conditions are governed and construed in accordance with the laws of England and all disputes arising in connection therewith shall be submitted to the jurisdiction of the courts of England & Wales.

By purchasing items from this site you are signifying your acceptance of the Terms & Conditions contained therein. If you do not agree with any of the information in these pages, please cease your use of this site.

These terms and conditions do not affect your statutory rights.

Transfer of Property

a) The property in the goods shall remain in the Company until the Company has received payment in full for the goods and all other sums owing and/or due to the company.

b) The Purchaser (who shall in such case act on its own account and not as agent for the company) shall sell the goods prior to making payment in full for them, the beneficial entitlement of the Company therein shall attach to the proceeds of such sale or to the claim for such proceeds.

c) So long as the property in the goods remains in the company, the company shall have the right without prejudice to the obligation of the Purchaser to purchase the goods to re-take possession of the goods (and for that purpose to go upon any premises occupied by the Purchaser).

d) Nothing in this condition shall confer any right upon the Purchaser to return the goods sold hereunder. The company may maintain an action for the price notwithstanding that property in the goods may not have passed to the purchaser.

e) If the value of the above securities exceeds the company's combined outstanding claim by more than twenty per cent the company agrees to release reserve goods of its choice to the necessary extent upon Purchaser's request.

Waranty

In the case of defects or faulty workmanship in products or any parts thereof supplied but not manufactured by the company, the Purchaser shall not be entitled to receive any greater benefit hereunder than shall be received by the company under any guarantee or warranty given to the Company by the manufacturers or suppliers thereof. With respect to software programmes the Company does not warrant the intellectual content to be free from errors. These terms apply provided that:

1. The company is notified in writing within 7 days of the discovery of any such defects by the Purchaser and in any event not later than the periods specified above from the date of delivery.

2. The defective goods are returned to the Company, transportation charges being prepaid by the Purchaser.

3. Examination by the Company of such goods shall disclose to its satisfaction that such defects exist and have not been caused by misuse, neglect, accident, improper storage, installation or handling or by repair or alteration not effected by the Company.

4. The Purchaser shall pay the Company the cost (as certified by the Company) of any examination of such goods as a result of which the Company does not admit liability. The warranty does not apply to expendable materials.

IN THE CASE OF A CONSUMER TRANSACTION THIS CONDITION SHALL NOT AFFECT THE STATUTORY RIGHTS OF THE PURCHASER AS DEFINED IN THE CONSUMER TRANSACTIONS (RESTRICTIONS OF ON STATEMENTS) ORDER 1976 (AS AMENDED)

Exclusion of Liability

a) Save as expressly provided in Waranty as shown above, the Company shall be under no liability of whatsoever kind, howsoever caused, whether or not due to the negligence or wilful default of the Company or its servants or agents arising out of or in connection with the goods. All condition, warranties or other terms, whether expressed or implied, statutory or otherwise, are hereby expressly excluded provided that nothing in this paragraph shall exclude or restrict any liability of the Company for death or personal, injury resulting from the negligence of the Company or its servants or agents.

b) If it should be held in relation to any claim that paragraph (a) above is not effective the Purchaser shall not be entitled to reject the goods and any damage recovered by the Purchaser shall be limited to the reasonable cost of remedying the breach of contract provided that the Company shall first be afforded the opportunity of itself carrying out such remedial work.

c) Except where the contract is an international supply contract having the characteristics specified in section 26 of the Unfair Contract Terms Act 1977, nothing contained in this Condition shall exclude or restrict.

1. Any liability the Company for breach of its implied undertaking as to title and

2. Where the Purchaser deals as consumer within the meaning of the Unfair Contract Terms Act 1977 and liability of the Company for breach of its implied undertakings as to conformity of the goods with description or sample or as to their quality or fitness for a particular purpose.

Force Majeure

The Company shall not be under any liability of whatsoever kind for non-performance in whole or in part of its obligations under the contract due to causes beyond the control EITHER OF THE COMPANY OR THE COMPANY'S SUPPLIERS INCLUDING, BUT NOT LIMITED TO WAR (whether an actual declaration thereof is made or not) sabotage, insurrection, not or other act of civil disobedience, acts of the purchaser or a third party, failure or delay in transportation, acts of any government or any agency or subdivision thereof, government regulations judicial actions, labour disputes strikes embargoes illness accident fire explosion flood tempest or other acts of god, delay in delivery to the company or the company's suppliers or shortage of labour, fuel raw materials or machinery or technical failure in any such event the company may without liability, cancel or vary the terms of the contract including, but not limited to extending the time for performing the contract for a period at least equal to the time lost by reason of such event.

Headings

The headings of these conditions are for convenience only and shall have no effect on the interpretation thereof.

E&OE

Errors & Omissions Excepted.

We make every effort to ensure that the information on our site is accurate and up to date. We will promptly correct any errors brought to our attention. If you find an error please contact sales@normanfaycycles.co.uk

Specifications and product descriptions are for guidance only, they cannot cannot be guaranteed accurate.

We reserve the right to withdraw any item from sale, at any point prior to despatch, for whatever reason. You will be promptly informed by email if such a situation arises.~~~967~982~~